Bross Group provides comprehensive IT solutions designed to address businesses' unique pain points. From system monitoring and cost optimization strategies, real-time threat detection to secure cloud data backup solutions, they ensure efficiency and security.
Bross Group approaches IT from the business owner's perspective, abstracting you from having to "understand the technology"; you just focus on your business. The effectively empower workforces with secure access, collaboration platforms, and device management, regardless of location. Moreover, this company offers solutions for scalable growth - no matter the pace of your business expansion. With their help, technology becomes a driving force, not a hurdle, in your growth strategy.
Your organization deserves support from only the most trusted brands. This blog highlights Microsoft's position as a leader in the DaaS industry. Read this blog to see how Microsoft solutions deliver secure, scalable environments that enable productive hybrid work. Reach out to Bross Group for a consultation on implementing DaaS for your team.
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Hybrid work requires more than just VPNs and file sharing. Azure Virtual Desktop is a cloud-based VDI platform that helps you deploy and manage apps and desktops on any device securely and at scale. Have a look at this blog post from Microsoft Learn to see how it works, the infrastructure behind it, and the benefits to IT teams and end users alike. For tailored guidance, contact Bross Group to schedule a DaaS strategy conversation.
Modern cloud platforms offer tools to help prepare for disasters. Cloud-based backup services like Azure Backup make replicas of data stored on-premises so the data can be restored in the event that it is deleted, corrupted, or destroyed. View the infographic to see how Azure Backup is a cost-effective, secure, one-click backup solution that's scalable based on your backup storage needs. For implementation support, contact Bross Group.
The concept of zero trust in cybersecurity is gaining traction as essential in today's constant flood of cyberattacks and data breaches. In this eBook, you can learn the basics of zero trust and how Microsoft applies it in their cybersecurity solutions.
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Onboarding your external team members should be simple, secure, and without delays. This customer story details how Instone Real Estate used Windows 365 Cloud PCs to provide contractors and partners with immediate access to its digital work environments. Read the full story to see how your organization can benefit from switching to Windows 365 Cloud PCs. To discuss how Cloud PCs can optimize your workforce, contact Bross Group.
Tight budgets don't have to limit innovation. When the Arizona Department of Education faced pressure to modernize while keeping costs down, it turned to Microsoft Azure to make it happen. Read this customer story to see how ADE improved security, enhanced its backup and disaster recovery (BCDR) capabilities, and stayed within a constrained budget — all by leveraging the flexibility and cost-efficiency of Azure. Contact Bross Group to discuss cost-effective cloud strategies tailored to your needs.
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy. Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
This infographic provides an easy-to-understand overiew of the benefits of a zero trust strategy for your cybersecurity. Zero trust is a "never trust, always verify" strategy to ensures cyber-thieves can't easily gain entrance to your data and applications, even if they have stolen credentials. How does it work? Get this infographic.
If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.
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Hybrid work is here to stay, and your business needs secure, high-performance solutions that make remote access effortless. Watch this video for a demonstration of how Windows 365 Link enhances work-from-anywhere productivity with passwordless authentication, smooth video conferencing, and native support for essential peripherals. Contact Bross Group to discuss implementing the Windows 365 Link into your operations.
Deploying AI across an organization requires careful planning and strategy. This blog post provides a behind-the-scenes look at how Microsoft implemented Copilot internally, offering practical insights, lessons learned, and best practices that you can apply to your own AI rollout. Read the blog now and contact Bross Group for guidance on deploying Copilot in your business.
The first step in preparing your business for unexpected disasters is making a plan. Business continuity and disaster recovery (BCDR) plans prepare your business, anticipate all eventualities, and ensure that your business experiences minimal operational or financial losses if disaster does happen. Read how following a few basic steps can get you started on a BCDR plan for your business, ensuring you're ready when disaster hits. Contact Bross Group for tailored advice.
While many major tech advances can feel like they were designed with big brands in mind, AI can help SMBs stay competitive with larger competitors, which is why most small businesses are enthusiastically embracing the novel tech. Read the article to discover how you can start using AI.
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Preparing for AI tools like Microsoft Copilot requires your business to create a secure, scalable foundation. This customer story highlights how Kanter adopted Windows 11 Enterprise to transform its operations and embrace the power of AI. View the customer story to learn how you can achieve similar success. Ready to get started? Contact Bross Group for personalized advice on building your AI-ready foundation.
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Many organizations move to the cloud to improve scalability and reduce costs, but that's just the beginning. This article explains how companies are achieving broader transformation goals by pairing cloud migration with smart modernization strategies. Read it to see the business impact of cloud done right, and contact Bross Group to talk about how your organization can align cloud investment with growth.
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Understanding how AI fits into your workforce strategy starts with defining what it can and can't do. This article explains how agentic AI differs from traditional AI agents, highlighting why this distinction matters for businesses trying to scale automation responsibly. Read it for perspective on what's next in intelligent systems and what it means for your team's productivity, oversight, and outcomes. Contact Bross Group to discuss how to align your strategy with the right kind of AI.
The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
Cyber criminals are constantly inventing new and more sophisticated threats, from ransomware cleverly hidden in an email attachment to a multi-phased threat that will sit in your system for weeks letting attackers download data and corrupt files. These threats are a huge risk for your business. In this infographic, you can learn out how to better protect your company by developing a zero-trust security fabric that will ensure secure access to your sensitive data and applications.
Ransomware attacks are no longer isolated threats — they're part of a growing underground economy. As tactics evolve and ransomware-as-a-service becomes more prevalent, your organization's ability to recover quickly from an attack is more critical than ever. This infographic outlines how Microsoft Azure provides the tools and capabilities to help your business create a strong recovery plan. Download the infographic to see Microsoft's approach to building cyber-resilience in the cloud. Contact Bross Group to discuss how we can help you prepare your ransomware recovery strategy.
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SMBs like yours are embracing AI to automate workflows, reduce administrative burdens, and drive efficiency. This eBook explains how Microsoft 365 Copilot supports sales, marketing, HR, and customer service teams to work smarter and faster. Download the complimentary eBook now and contact Bross Group to discuss AI-driven solutions for your business.
This interesting article from Microsoft will help you understand the four stages of creating a digital trust "fabric" to strengthen security for your distributed enterprise. Zero trust is an approach to security that continuously monitors and authenticates users and applications to make sure they are, in fact, authorized to access the data or applications. Read this article to learn more about Microsoft security and zero trust solutions.
Read Microsoft's latest blog post: 'How AI Can Empower Customer Service Agents.' to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure. Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.
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Running a business is challenging, but you can boost productivity and simplify your workload with the right AI-powered tools. This video showcases how Microsoft 365 Copilot empowers SMBs to automate repetitive tasks, enhance collaboration, and generate high-quality content effortlessly. Watch the video now and contact Bross Group to discuss how Copilot can streamline your business.
Generative AI is delivering measurable growth for B2B companies, but only when it's deployed with purpose. This McKinsey article highlights how top-performing organizations are using Gen AI to sharpen go-to-market strategies, increase productivity, and boost margins. Read the article for a closer look at what works and why it matters. Contact Bross Group for help exploring Gen AI strategies that make sense for your goals.
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In uncertain markets, retention matters more than acquisition. This article discusses five strategic ways enterprise leaders are strengthening the digital post-sale experience to reduce risk, stabilize revenue, and boost customer value. If your business is navigating volatility, this insight can help you shift from reactive support to proactive customer engagement. Read it now, then contact Bross Group to talk through ways to support your customers better post-purchase.
CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra - a cloud-based identity and access management service—in order to identify the cost, benefits, flexibility and risk factors that affected their investment decisions.
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.
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Choosing a reliable provider is essential if your business is considering integrating DaaS into its operations. The IDC MarketScape report positions Microsoft as a leader in the DaaS market. Download the report to understand how Windows 365 can help your organization optimize IT management and drive productivity. Contact Bross Group for personalized advice on adopting DaaS.
Preparing efficiently for company-wide addresses without compromising quality is important. Whether it's summarizing meeting points, drafting a memo or creating presentation slides, Copilot will help you get the job done efficiently. View this infographic for more insights and contact Bross Group for tailored advice on integrating Copilot into your workplace.
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How prepared is your business for disruptions? This customer explains why a structured disaster recovery plan is a must-have for business resilience. Learn how the University of Miami is realizing greater agility, faster response time to business needs, and reduced costs by continuing to implement Azure-backed BCDR solutions. Read the story and connect with Bross Group for expert guidance on securing your IT estate.
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